An international customer services organisation with a head office in Durham
MI Analyst – Durham – £35,000 + bens
An international customer services organisation with a head office in Durham are actively seeking an MI Analyst to join a growing team. This role will provide exposure to an exciting department within a business that is utilising data in a unique way, and gain the opportunity to build a career around this firm.
The MI Analyst will join team of 6 based in Durham, and will be tasked with creating new procedures to analyse data and understand risk, opportunities for future business decisions. Using Analytics and data you will find new ways to validate and improve business processes.
My client, a well known customer services brand, have invested heavily in new technologies and are looking to the Management Information Team and existing MI Analysts to take on new approaches to technology and ensure this firm continues on it’s path to market leader.
We are looking for someone with the following experience:
- Data management / Data Manipulation / Data mining skills
- MI Development
It is beneficial if someone has come from a mathematics or statistics education (degree level), however this is beneficial.
Knowledge in areas such as Risk Management, customer service, analytics, opportunities and business change are also required as this position provides great exposure to a truly international organisation.
This is a challenging role that offers long term and progressive opportunities. You should expect a career framework structured around developing your career with plenty of training opportunities. Additionally, based from a luxury Durham office with ample free parking, there are additional benefits such as pension, discounted meals on site, uk-wide visits to offices and other unique perks.
Perhaps you are currently an MI Analyst or even Risk Analyst looking for a role with a larger firm, or if you have a data heavy background looking for more commercial exposure then I would encourage you to apply.
To apply for this role you must have full eligibility to live and work in the UK.
For more information on this position and other Business Intelligence roles please our website www.searchbi.co.uk
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Durham / Chester-le-Street / Sunderland / Middlesbrough / Tyneside / Tyne and Wear / Gateshead / South Shields / Houghton-le-Spring / Washington
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